Care with a name behind it.
Imperial Home Care is founder-led, Detroit-rooted, and personally accountable — that's what “by Ellice” means.
A letter from our founder
“I started Imperial because I believe the people who built this city deserve to grow older in it — safely, comfortably, and on their own terms.”
DRAFT — placeholder letter. TODO_OWNER: replace with Ellice's real story, in her words.
Dear neighbor,
When care is done right, it doesn't feel like a service — it feels like family showing up. That's the standard I hold every Imperial caregiver to, and it's why my name is on the door. “By Ellice” isn't branding; it's a promise that a real, reachable person reviews every care plan and answers for every outcome.
Whether your family needs a few hours of help each week or around-the-clock support, you deserve honesty about what will help, what it costs, and what we'd do if it were our own parent. That's the royal treatment — and it belongs at home.
— Ellice
Founder & Director of Care
Mission, Vision & Values
What we stand for
Our mission: let Detroit seniors and adults with disabilities live safely and with dignity in the homes they love. Our vision: a city where growing older never means leaving home.
Dignity
Every client is treated like royalty — because respect is the foundation of care.
Transparency
Clear rates, written plans, honest answers. Even when the honest answer is 'not yet.'
Reliability
We show up. On time, as promised, with backup plans for our backup plans.
Warmth
Care you can feel — conversation, patience, and genuine affection for this work.
Community
Detroit is home. We hire here, serve here, and answer to our neighbors.
Our Caregivers
Five steps before anyone enters your home
Vetting isn't a checkbox here — it's a pipeline, and it never really ends.
- 1
Application
Only candidates who lead with heart make it past the first conversation.
- 2
Background & reference checks
Full background screening and reference verification for every hire — no exceptions.
- 3
Skills training
Hands-on training in personal care, safety, and communication before any client visit.
- 4
Client matching
Needs, personality, and preferences — reviewed personally by Ellice and our senior team.
- 5
Ongoing supervision & education
Regular check-ins, continuing education, and care-plan reviews that never stop.
Committed to Detroit
Our office on Keal Street in Northwest Detroit isn't just an address — it's the neighborhood we serve first. We hire from the communities we care for, and we're building partnerships with local churches, senior centers, and community organizations.
Ready to bring royal treatment home?
Start with a free, no-obligation in-home assessment. We'll listen, answer honestly, and put a clear plan in writing.